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UX Work

Evaluate and extend the employer-facing experience on a platform built to connect recent bootcamp graduates with employers and recruiters.

Skills and services

Contextual Inquiry, Directed Storytelling and Talk Aloud Protocol, User Interviews, Wireframing, Prototyping

TOOLS

Figma, Figjam, Zoom, Google Suite

Role

Designer, Interviewer, Research

CASE STUDY:

Foto Studio Manager

Create a photography studio management software that helps photographers run their businesses efficiently and effectively.

Skills and services

Contextual Inquiry, Directed Storytelling and Talk Aloud Protocol, User Interviews, Wireframing, Prototyping

TOOLS

Figma, Figjam, Zoom, Google Suite

Role

UX Designer, UX Strategist, UX Researcher

CASE STUDY:

Culture Booster

Determine which potential features should be built out on an existing EES platform.

Skills and services

Competitive Analysis, Stakeholder Interviews, Low fidelity feature concepts, Tech Scoping, Kano Analysis, Journey Mapping, High Fidelity Wireframing

TOOLS

Figma, Figjam, Google Suite, Keynote, Excalidraw

Role

UX Researcher, UX Designer

Evaluate the usability of BikeTag's existing design for its web app, conduct user research and create a prototype to improve the usability and experience for users.

Skills and services

Usability evaluation, Cognitive Walkthrough, Contextual inquiry, Task analysis, User Stories, Prototyping

TOOLS

Figma, Figjam, Zoom, Google Suite, Pages, Numbers, Keynote, Photoshop

Role

UX Designer, UX Researcher, Evaluation, Interviews

CASE STUDY: Exhibits Development Group

Evaluate Exhibits Development Group's existing website and discover any user experience challenges and opportunities to improve design to help EDG achieve its goals.

Skills and services

Usability evaluation, Heuristic Analysis (Nielsen's 10 Usability Heuristics), Script writing, Remote usability testing, Concurrent Think- Aloud Protocol, affinity diagramming, synthesis.

TOOLS

Figjam, Zoom, Google Suite, Pages, Numbers, Keynote, Photoshop

ROLE

Research, Evaluation, Interviews

A grocery ordering website focused on allowing users more control over their fresh food choices and packaging materials.

Skills and services

Sketch, Axure, Directed Storytelling, Research Design, User Interviews, Wireframing, Prototyping, Usability Testing, Evaluation, and Findings

Role

Research, UI Design, Prototyping, Usability Testing

CASE STUDY:

Living Room Tutors

Develop Multi-Touchpoint Strategy for Not-for-Profit Online Remote Tutoring Service

Skills and services

Know / Don’t know / Assume Activity, Stakeholder Interview, Deep Dive Research, Stakeholder Interviews, Low fidelity feature concepts, Personas, Journey Mapping

Role

UX Designer, UX Researcher

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Lisa Zampogna